— Process
From tap to team in seconds.
1
One Tap
Press the DispatchCare™ button from any screen in the MyHealth Vault+™ portal or app.
2
Location Detected
The system auto-detects your GPS coordinates and shares your live position with the operations centre.
3
Team Dispatched
A unique case ID is generated, an SMS alert is sent to you, and the HHA operations team is immediately notified.
4
ETA Confirmed
The nearest available response team is assigned and their estimated arrival time is communicated to you.
5
We Call You
An HHA operations coordinator calls you within 60 seconds to confirm details and stay with you until help arrives.
— Coverage
What DispatchCare™ covers.
Emergency Types Covered
Cardiac EmergencyRoad Traffic AccidentStrokeRespiratory DistressSevere Allergic ReactionTrauma / InjuryObstetric EmergencySeizure / EpilepsyPoisoning / OverdoseUnconscious Patient
Emergency Contacts
For immediate life-threatening emergencies, use the DispatchCare™ button in your Vault, or contact us directly:
— Access
